PRIVACY NOTICE - ICO.MX

SECTION 1: GENERAL PRIVACY NOTICE FOR THE "ICO.MX" STORE (WWW.ICO.MX)


1. INFORMATION WE COLLECT
• Name, address, phone number, email address, and other contact information you provide during the purchase process.
• Information about the products you purchase or your browsing history on our website.
• Payment information, such as credit or debit card numbers, you provide during the transaction.
• Location data, IP addresses, and other types of information collected through Google services, such as Google Analytics, which we use to improve the user experience and analyze traffic on our website.
• Information collected through the live chat service we use to provide customer support.
• Online presence and activity data that we collect through our simple presence system.

2. USE OF INFORMATION
• Process your orders and manage your customer account.
• Send updates on your order status and provide customer support services.
• Analyze traffic and website usage data to improve the user experience.
• Provide marketing communications, special offers, and news related to our store, provided you have given your consent.
• Comply with applicable legal and regulatory obligations.


3. SHARING INFORMATION
We do not sell, rent, or share your personal information with third parties, except when it is necessary for the provision of services related to your purchase (e.g., shipping services or payment gateways) or when required by law.
All information processed on our site is managed by the Shopify e-commerce platform (Shopify.com). To learn about the privacy policy associated with Shopify, please refer to the corresponding section in this document.


4. INFORMATION SECURITY
We maintain security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, please note that no method of data transmission over the internet is 100% secure.


5. YOUR RIGHTS
You have the right to access, correct, or delete your personal data. You can also request the limitation of the processing of your data. To exercise these rights or ask questions about our privacy policy, please contact us at contacto@ico.mx.

SECTION 2: PRIVACY NOTICE FOR NEWSLETTER SUBSCRIPTION


1. NEWSLETTER SUBSCRIPTION
If you subscribe to our newsletter, we will collect your email address to send you updates, offers, and news about our store. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of each email.

SECTION 3: PAYMENT PROCESSING POLICY THROUGH STRIPE AND PAYPAL


1. PAYMENT PROCESSORS
At "ico.mx," we use Stripe and PayPal as our payment processors to ensure the security and efficiency of transactions. Please note that Stripe and PayPal have their own privacy policies and terms of service, and we recommend reviewing them to fully understand how they handle your information.


2. PAYMENT INFORMATION
During the payment process, you will need to provide payment information, including, but not limited to, credit or debit card numbers, bank details, and billing addresses. This information is transmitted securely through Stripe and PayPal servers and is not stored on our systems.


3. PAYMENT SECURITY
Stripe and PayPal use advanced security measures to protect your payment data. They ensure that your transactions are secure and comply with industry security standards.


4. REFUND POLICY AND AUTHORIZED CHARGES
Any refunds or authorized charges related to your purchases will be managed through Stripe and PayPal according to their respective policies and procedures. We recommend reviewing Stripe and PayPal's refund and charge policies on their websites for detailed information.


5. RECURRING BILLING
If you have opted for a subscription or a service with recurring billing, Stripe and PayPal may securely store and manage payment information to ensure service continuity. You can manage your subscriptions and billing preferences directly through the Stripe and PayPal platforms.


6. USER RESPONSIBILITY
It is important that you keep your Stripe and PayPal credentials confidential, such as passwords and account details. Any unauthorized use of your Stripe or PayPal account is the user's responsibility.


7. CONTACT US
If you have questions or concerns about payment processing through Stripe and PayPal on "ico.mx," please do not hesitate to contact us at contacto@ico.mx.


8. UPDATES AND CHANGES
We reserve the right to update or modify our payment processing policy at any time. Updates will be published in our online store "ico.mx" (www.ico.mx).


SHOPIFY-ASSOCIATED PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.ico.mx (hereinafter referred to as the "Site").


1. PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”


We collect Device Information using the following technologies:


2. COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


3. HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you;
Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


4. SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


5. BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.


6. DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


7. DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


8. CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.